Why is KPN doing so poorly?
Pretty lame to choose a title like that. For KPN then. After all, instead of KPN, you could also fill in Ziggo, Enexis, NS or Rabobank. Companies that are responsible for crucial parts of our infrastructure. Companies that therefore also have to deal with forced economies of scale in order to sell their services profitably to us, consumers. But also companies that are supervised by the government and saddled with duty of care for their customers and legal regulations that nobody understands anymore. They are all struggling.
